Question: Surj went to Second Cup and ordered a vanilla latte on a Monday. He ordered the same drink from the same barista every day. A

Surj went to Second Cup and ordered a vanilla latte on a Monday. He ordered the same drink from the same barista every day. A week later the barista, Jane, asked him if he would like his "usual." What this an example of

?

Select one:

O a

.

market engineering

O b

.

transactional marketing

O c

.

relationship marketing

O d

.

commitment selling

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