Question: Susan is implementing a new process in the Admitting Department. She is careful to not criticize the old process. She acknowledges a few positive things

Susan is implementing a new process in the Admitting Department. She is careful to not criticize the old process. She acknowledges a few positive things about the old process and speaks to how it laid the foundation for the future. This is an example of which accelerator of change? 1. Sustain acceleration 2. Generate short-term wins 3. Form a strategic vision and initiatives 4. Enable action by removing barriers

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