Question: Susie decided to try a weight - loss program by Extreme Fit Foods that promised she could lose 1 5 pounds her first week. Susie

Susie decided to try a weight

-

loss program by Extreme Fit Foods that promised she could lose

15

pounds her first week. Susie followed the guidelines exactly and only lost

1

pound the first week. She is planning on canceling her membership and telling her other friends not to try Extreme Fit Foods. What mistake did Extreme Fit Foods make?

Multiple choice question.

It needs to communicate accurate results information to meet customers' expectations.

It did nothing wrong; Susie most likely did not follow the guidelines.

It needed to perform the CREST method before letting Susie cancel the membership.

It needed to provide more support systems for the customers to meet weight loss goals.

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