Systems Analysis and Design in a Changing World 7th ed

On the Spot Courier services

Chapter 8

Case study

this the 5th case study

Use case name:	Pickup a package
Scenario:	Delivery driver picks up a package
Triggering event:	Delivery driver arrives at customer place and pick up a package
Brief description:	Delivery driver verifies package with pickup request information, or enters a new package information. process payment.
Actors:	Driver
Related use cases:	Create customer and customer account Accept payment (either credit, or check, or cash) Scan package Track package
Stakeholder:	Bill Customer Driver
Preconditions:	Customer should exit (else invoke create customer use case)
Postconditions:	Create a package record and connect with Customer, Pickup Request,
Flow of activities:	Actor If package has not label, search fir request by customer name If pickup request not found enter new package information Request print label Scan package Enter payment information/ method	System Access pickup info, update package. If no pickup info shows none Process new package information Print label Update pickup request package create pickup event Process payment
Exception conditions:	Invalid payment data

Review the case description and your solution for the Web scenario of the use case Request package pickup from Chapter5. Then, using a presentation tool, such as Microsoft Power Point or apple keynote, create a storyboard of the Web pages necessary to support the use case. The case description in chapter 5 also identified a new case, which we call View Pickups/ deliveries. Based on current technology, write a dialogue showing how this might be supported with a portable digital device such as an Internet-connected table. You may use any current technology that you deem applicable, such as GPS tracking, map and directions software, and a real time-updates of pickup locations. Consider it possibility that the driver may want to get an overview with his or her stops for the entire run, view the next atop or just directional to the next stop.