Systems development options and decisions in Bell Bank 3.1. Does Bell bank have a viable IT application
Question:
Systems development options and decisions in Bell Bank
3.1. Does Bell bank have a viable IT application development staff?
3.2. What were the options considered for developing or purchasing the application?
3.2.1. Was a decision made to develop the application in-house or to outsource the development?
3.2.2. Was a decision made to purchase an existing commercially available application?
3.2.3. Which of these options were considered prior to this decision?
3.3. Who made the decision? When was it made? If justification for the decision was announced, how was it justified?
3.4. Is the decision about how to develop (or outsource/purchase) the application part of a larger movement by this organization "to the cloud" or even just part of a shift towards using more purchased applications?
3.5. What kind of RFP (Request for Proposal) process was followed (if any)?
3.6. If an external vendor was engaged was a service level agreement executed with that vendor?
3.7. Did the application need to be customized to meet all the business requirements? Who was responsible for the customizing?
3.8. Were any business requirements changed to fit the application? Who was responsible for approving the changes?