Systems Request

Project Name: Integrated Information System for sweats$4$RAMS Inc.

Project Sponsor: Jonathan Rivera, CEO of sweats$4$RAMS Inc.

sweats$4$RAMS Inc., located in Richmond, Virginia, sells sweatshirts, sweatpants, and T$-$shirts. They have defined their mission as being a provider of high$-$quality sweat and T$-$shirt apparel using simple designs. More specifically, they purchase the right to use the name$/$logo of institutions $($e$.$g$.,$ universities$)$ and sports franchises. For the first two years of operation, sweats$4$RAMS operated out of a garage. However, because of a rapid increase in demand, the owners leased some office space that housed all aspects of their operation: sales$/$marketing$,$ production, distribution, billing, and administration. During the first year after the move, sweats$4$RAMS increased its workforce by $50\%$ to keep up with demand. However, profits have started to dwindle. The owners feel that the lack of a proper information infrastructure is the main cause for the drop in profits. sweats$4$RAMS would like to upgrade its inform$$tion system to restore profitability and to continue to expand its business. Currently, the company employs $20$ people.

Business Need: sweats$4$RAMS Inc. is facing challenges due to the rapid increase in demand for its sweatshirt, sweatpants, and T$-$shirt apparel. To increase profitability, support business expansion, sweats$4$RAMS Inc. is considering an integrated information system that streamlines its operations, enhances inventory control, and enables efficient order processing, billing, and distribution. The company also seeks the management reporting capabilities to make informed decisions.

Business Requirements:

Order Processing: Implement an automated order processing system.

Inventory Management: Develop a system for monitoring inventory levels.

Billing and Royalty Calculation: Integrate billing and royalty calculation processes.

Distribution and Shipping: Automate creation of invoices and update accounts receivable information.

Purchase Order Management: Automate the procurement process.

Customer Relationship Management $($CRM$)$: Develop a centralized customer database.