Systems-thinking recognizes sub-systems, interrelationships, and 1. F 2. T F interdependence while maintaining a holistic approach. Systems-thinking is divergent thinking Divergent thinking entails multiple perspectives and might be viewed as 3. T F F 4. T F multidirectional Convergent thinking is focused on finding a single or best view or answer. A competitive style and approach limits solutions. 5. T F 6. LL 7 F LL T T IL 8 9 Failure to agree always means that the negotiation has failed. Power resides in and is owned by people. Power is always considered a positive resource. People of all cultures typically avoid conflict in the same manner It is always the correct choice to engage a conflict. LL 10. F LLL