T A B LE 1 - 1 Purposes Served by a Performance Management System

I. Strategic: To help top management achieve strategic business objectives

2. Administrative: To furnish valid and useful information for making administrative decisions about employees

3. Informational: To 1nform employees about how they are dong and about the organzation's, customers. and supervisors' expectations

4. Developmental: To allow managers and peers to provide coaching to their employees

5. Organizational maintenance: To create a talent inventory and provide information to be used in workplace planning and allocation of human resources

6. Documentation: To collect useful information that can be used for various purposes (e.g.. test development, administrative decisions)

Table 1-1 details 6 purposes served by a performance management system. Explain an experience you had with a performance management system as an employee. In what ways did the performance management system meet the 6 purposes indicated and in what ways was it lacking? How did the performance management system impact your work?