$\backslash$table$[[$Month$,$Calls$/$Hr$,$CS Score,Job Sat.,Esc.,Res.$],[1,12,135,88,84,7,86],[2,11,557,89,82,9,85],[3,13,550,86,88,11,90],[4,14,056,94,81,10,83],[5,10,552,85,90,13,92],[6,11,599,92,92,8,93]]$

Monthly Goals: Calls per Hour $($Calls$/$Hr$)13,500,$ Customer Service Score $($CS Score$)85,$ Job Satisfaction $($Job Sat.$)89,$ Escalations $($Esc$.)9,$ Resolutions $($Res$.)90$

How does the average job satisfaction score compare to the goal?

It is $5\mathrm{.}6\%$ lower than the goal

It is $3\mathrm{.}2\%$ lower than the goal

It is $2\mathrm{.}8\%$ higher than the goal

It is $3\mathrm{.}2\%$ higher than the goal

It is $3\mathrm{.}4\%$ higher than the goal