Question: Taflinger Industries sent 1 5 employees to a training program on customer relations. Three weeks later, the company noticed a 2 3 % increase in

Taflinger Industries sent 15 employees to a training program on customer relations. Three weeks later, the company noticed a 23% increase in sales. Using the evaluation criterion of it appears that the training worked.
a. employee reactions
b. application of training
c. employee learning
d. business impact
Taflinger Industries sent 15 employees to a training program on customer

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