Take the following problem statement and brainstorm solutions. Be prepared to present your three most $$creative$$ solutions. Problem statement: $$Customers too frequently use an airline to fly to a destination only to find out that their luggage has not arrived.$$

To what extent should the government be involved in creating and enforcing safety laws and to what extent should companies $($and industries$)$ be responsible for creating their own standards and self$-$policing those standards?