take your time. and please answer it correctly.

QUESTION 1 "I've never heard of your company." is an example of what kind of objection? O a. Emotional Objection O b. Price objection O c. Company Objection O d. Time Objection QUESTION 2 When faced with an objection from a customer, it is good practice to? O a. Immediately respond O b. Listen and ask questions oc. Get defensive QUESTION 3 When a sales person tries to Counterbalance the objection with an offsetting benefit they are using which method of handling objections? O a. Direct denial O b. Transition / Boomerang Oc Coming-to-that O d. Compensation QUESTION 4 Match the example of the salesperson's response with the right objection technique or device Direct Denial A. 'Last year we installed our sales system (CRM) in the Dunder Miflin office Third Party Reference in Scanton and they have doubled their sales over the last year. Would you like me to give you their contact information and you can call them Compensation to see what they think of it? Boomerang B. That is not true. Our company's reputation is the best in the business. C 'We are the most expensive on the market but are the most reliable relative to our competition. Our product rarely breaks down. D. "Our company is very small, that is why you should want to work with us. You will not simply be a number to us but we will be able to focus our attention on you in an effort to develop our reputation