Tara has worked with computers and can identify just about anything that may not be working on any computer. All her coworkers seek her help when they run into any computer-related problems. Tara has which of these powers?

Options de la question 1 :

	Referent
	Legitimate
	Coercive
	Expert
	Reward

Question 2 (1 point)

Enregistr

Aisha has enrolled in a CFA certification program because she believes that once she receives the certification, she will be promoted to a senior position. She is motivated to earn a CFA because of:

Options de la question 2 :

	verbal persuasion
	past accomplishments
	vicarious experiences
	emotional cues
	instrumentality

Question 3 (1 point)

Rafael is the project manager of the corporate structure team at Green Rugs Ltd. Rafael's team has been assigned the task to study and evaluate Green Rugs present structure. To collect the preliminary information, Rafael divided the tasks among the team members to collect information regarding the company's structure. Kul was asked to collect information on the degree to which tasks are divided into separate jobs. Dante was asked to collect information on formal authority relationships, Mala started looking into how many employees each manager is responsible for, and Lola was asked to collect evidence on the degree to which rules and procedures are used to standardize behaviours at Green Rugs. Rafael focused on determining at what level decisions are formally made within the organization. The team arranged a meeting in two week to share their research.

Kul is looking for the _____________ element of organizational structure and Dante was asked to collect information on the _____________ element of organizational structure.

Options de la question 3 :

	Centralization; formalization
	Span of control; work specialization
	Formalization; centralization
	Chain of command; span of control
	Work specialization; chain of command

Question 4 (1 point)

Enregistr

In value-percept theory, the strongest sense of dissatisfaction is created when there are _______ differences between wants and haves and when the value in question is _______.

Options de la question 4 :

	minor; irrelevant
	major; cultural
	minor; important
	major; important