Task 1 Question 1: Based on your understanding of the business environment, explain the internal and external factors (macro & micro factors for the external environment) and explicitly explain their effect and influence on the business operation Question 2: It is the year 2021, and COVID-19 has spread in the whole world including Jordan. You are the operations manager of a local Jordanian FMCG Company (Fast- moving consumer goods). The company has adopted Corporate Social Responsibility (CSR) principles of Environmental efforts and Ethical labor practices. Examine how adopting those principles will influence the company's operations and how it will affect your response and decisions as an operation manager. *PS: FMCG Company (Fast-moving consumer goods): Includes beverage & food companies, Medicines companies, Cleaning companies, Cosmetics and toiletries companies and Office supplies companies. Question 3: Select an organization or a company of your choice, use SWOT & PESTEL analysis tools to firstly perform an external and internal environmental analysis of the company's business environment, and then to show the effect on the organization's operations and success