Question: Task 1 - Types of Hotels (Choose either Question 1 or Question 2) Question 1: 1.1 Read the article Know where to stay. (Links to
Task 1 - Types of Hotels (Choose either Question 1 or Question 2) Question 1: 1.1 Read the article "Know where to stay". (Links to an external site.) Discuss the most common ways in which we can classify hotels (including service level). (5) 1.2 Elaborate on the various service and facilities available for use in the Mid-Market hotel segment. Why do you think this is the most appealing category of hotels for the public market? (5) OR Question 2: Examine the three most common categories of hotels - based on their service levels. Include the most important services available for each category. (10) Task 2 - Divisions and Departments in a Hotel (Compulsory) Using either a PowerPoint slide or a Word document, compile a detailed Organization Chart for the property that you are currently working in. It is important to include the major divisions and departments of the establishment, as well as the names and positions of the various relevant staff members. (10) Chapter 2: Environmental and Energy Management Since the dramatic increase in pollution in our world, there has been a big shift in focus on caring and protecting the environment, as well as promoting awareness of environmentalism. As future managers of the hospitality industry, especially of the housekeeping department, it will be our job to understand the roles in which we play in ensuring the properties use their resources wisely, reduce wastage and ensure a safe environment. To explore the role that executive housekeepers and their departments play in a property's environmental policies
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