Task 2

Assessment Instructions

This task has two parts. You must answer all of the questions below, and include examples where appropriate. If you need help understanding any questions, ask your assessor to explain.

To be deemed competent you will need to successfully demonstrate the following:

You must submit:

A project change report - each area addressed and reflect the case study provided

A project final report - each area addressed and reflect the case study provided

Part A

For this part, you are required to make a project change report.The template is designed to help a project administrator in managing and reporting significant changes occurring for the project they are required to administer. You will need to review the case study outline below, and make all aspects of the template.

Case study

You are one of the senior administrative staff who work in the marketing department of CoffeeVille Pty Ltd, and are currently administering the project (launch of 'Villiana'). You now have only three weeks until the launch date for the product, and need to urgently review the project plan to ensure you still have ample time to complete the project.

ChrisThanks for popping in to see us, we really appreciate your time.

JulieYes, the project seems to be progressing well, and the plan you presented for your management of the project was fantastic! Unfortunately, we're going to mess up your plans a little, as we've just heard the barista we had organised has a broken arm from a snow- skiing incident.We've contacted the winner of the Australian Barista Championship from last year, and they are available for us on the same date...

ChrisExcept they're in Italy.

JulieAs always Chris.Anyway, we need you to urgently review the project and the project plan, and let us know what problems this will cause

and how they may be overcome.There may be more budget available to help cover some of these contingencies, but we will need to know where the cost overruns will be as soon as possible.

ChrisAlso, you may want to check the marketing materials, to see if there is major impact on the printed materials. Let us know in your report if you think we should resend marketing materials, or whether we just announce at the launch the change in baristas, or whether you see an alternate approach.

JulieIn other matters, the business department has told us that you're currently running within budget plans! That's great, although the wages bill for hospitality staff for the launch is sure to go up, as the numbers of respondents is better than we'd expected.The administration section has reported that numbers are currently sitting at 412 attendees, and your plan had projected a best case scenario 375.

ChrisI've been to another event at the Mercedes showroom, and they had nearly 500 guests there at one point, so I think the venue will still be suitable.

JulieCould you get back to us as soon as possible with a Project Change

Report, letting us know the effect of these changes, so we can report

to the CoffeeVille board and let them know how the project is going to be affected.

ChrisThanks again for your time.

Questions

You are required to make the project change report which covers all questions below.

1.What change is required?- Describe the change requested or required, and why the change is needed to be made to the event plan.

2.What impact will the change have? - Discuss the overall impact of the required change/s and what the significant problems will be.

3.Timeline management - Describe the effect of the change on the timeline. In particular, discuss whether benchmarks/milestones have been achieved to date and what impact you see the change having on the continued achievement of milestones.

4.Resources management - Discuss the usage and management of resources to date, and what impact you see this change incurring on project resource management. Note whether you are having any issues with the human resource component of the project plan and whether this change will require a change to the personnel available to the project.

5.Budget management - Discuss the tracking of the budget expenditure to date and whether the project is on target financially.Describe in detail any deviations from the budget plan, particularly any projected deviations in light of this change.

6.Summary: Is the change manageable? -Discuss the feasibility of implementing the change at this stage in the event plan and overall how it can be managed successfully.