Question: Task 2 : Preparation for, and challenges with, behavioural change programmes ( a ) What actions could the retail organisation take to help ensure that
Task : Preparation for, and challenges with, behavioural change programmes
a What actions could the retail organisation take to help ensure that the SMs goals align with theirs?
b Explain why the SM appears to have a mainly transactional leadership style.Note: You should support your answer, where applicable, using relevant information from the scenario.
c The GHSM thinks a blame culture exists at the supermarket.
i Explain why the GHSM might think this.
i How could the retail organisation develop a noblame culture at the supermarket?Note: You should support your answer, where applicable, using relevant information from the scenario.
d The retail organisation decides to use a behavioural change programme to improve safety performance at the supermarket.
i For the programme to be a success, what actions could the retail organisation take, before the behavioural change programme is implemented?
i What barriers could affect the success of the behavioural change programme following implementation?
Task : High reliability organisationsHigh reliability organisations have five characteristics. Two of these are"learning orientation' and 'mindful leadership'.
a Comment on how effectively the supermarket meets the learning orientation' characteristic.
b Comment on how effectively the retail organisation meets the mindful leadership' characteristic.Note: You should support all your answers, where applicable, using relevant information from the scenario.
Task : Why health and safety risks must be integrated into main business riskAn investigation into the incident has criticised the supermarket for putting profit before safety.How can this supermarket make sure it treats health and safety risks equal to other business risks?Note: You should support your answer, where applicable, using relevant information from the scenario.
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