Task 2: The six-step advice process and principles of

professionalism

For this task, assume you are a financial adviser in one of the following areas:

Investments.

Life and health insurance.

General insurance.

Residential property lending.

You are mentoring Brent, a new trainee adviser. Brent follows that with a further question:

'Oh, I understand now. But I do have another question. Our website talks about us always acting professionally. How does that fit into the six-step advice process?'

Answer Brent's question:

i. For the principle of competency, knowledge and skill: explain, with an example in each case, what Brent must do to attain,

maintain and remain within his field of competency, knowledge and

skill. ii. For each step in the process:

select one principle of professionalism (other than competence, knowledge and skill) that is relevant to that step - select a different principle for each step

describe one example of an activity that is relevant to the step and shows compliance with the principle.