TASK 3 b. Provide a diagram or flowchart to show how information is created, shared and stored in your organisation. c. Draw up a knowledge management implementation plan for a unit, by completing the following. Provide workplace evidence to show that you have: Drawn up an operational plan for managing knowledge in a unit in relation to the policies and procedures of an entity. [Note: The operational plan includes activities, role players, time-scale, measurements, costs, benefits and potential risks]; and Drawn up a plan to promote the operational plan within a unit and an entity in order to encourage commitment. [Note: The promotion of the plan could include explaining the principles of knowledge management to team members, acting as a change agent for knowledge management, and creating an enabling environment for the creation, transfer and sharing of knowledge within a unit and an entity.]