Task 3: Manage Difficulties into Positive Outcomes In this task, you will demonstrate your skills in managing a difficult situation with workplace relationships. This will be achieved by you addressing a conflict situation that occurs between two employees of the Devonshire Booth. You will guide and support these employees to developing a professional relationship that will improve work performance. 11.2.3.1 Identify and analyse workplace situation R 1 . Review the background to the scenario and summarised the key points: what occurred what caused this situation R 2. Review notes and identified approach to be taken using the following resources: strategies developed from the networking (Task 2) processes from the policies and procedures (Task 1) R 3. Word count is approximately 200 words. 11.2.3.2 Take action to rectify the situation R 1 . Participate in a 30-minute meeting with the two employees to address differences R 2. Actions within meeting must demonstrate all the criteria listed in the Observation Check Sheet 2 11.2.3.3 Regularly review and improve workplace outcomes in consultation with relevant personnel R 1. Develop a strategy that dealt with the ongoing management of the conflict R 2. This strategy must contain a minimum of five actions R 3. Word count is approximately