Task $5\mathrm{.}3$ instructions

Use the following scenario, feedback from task $5\mathrm{.}3$ and the BSBCUS$201$ Study Guide to complete this task.

Scenario

$$Tim has had his blood test and left. You handled his complaint$/$feedback well and Tim left happy, however, you feel he has a point$.$

$$ Select one of Tim$$s suggestions for improvement and create an email to your supervisor suggesting the organisation adopts Tim$$s suggestion.

$$ TIP: Use the APHD "Organisation Chart" to find out who the Head of Department Pathology is$.$

$$ Review the email ensuring you made appropriate use of the following:

o Use, clear, concise language

o Support the benefits to the quality of service