Question: Task Instructions The percentages in the table represent the performance change from the previous month. Consider the impact of each metric on customer questions Metric

Task Instructions The percentages in the table represent the performance change

Task Instructions The percentages in the table represent the performance change from the previous month. Consider the impact of each metric on customer questions Metric Month 1 Month 2 Month 3 % Customer Questions +8% +10% +12% % Shipped On Time -10% -7% -5% % Shipped Incorrectly +2% +4% +4% % Discounted +18% -188 +14% Units Shipped (Thousands) no 85 100 Question 1 of 4 How impactful were shipping errors on customer questions? Not impactful 8 Extremely impactful Submit

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