Task: Instructions to Write Business Communication Assignment:1. You are required to choose a customer service problem to solve.2. For the recommendation section of the report, you will need to provide a solution for the problem you have selected. For example, you may need to resend a replacement product, buy new equipment, hire more staff, or implement new technology.3. Research your company problem and possible solution and how you will communicate this to your team/to the client? Your research must include at least two main sources; however, incorporating more than the minimum number of two sources increases the credibility of your claims. You must use these two main sources within your analysis and recommendations.

ices increases the cred must use these two main sources within your analysis and recommendations. Evaluation Rubric Category Target 20 marks /10% overall grade Overall written report The student's(s) writing is clear and 5 presentation (formatting, concise. The length is appropriate. organization and thoughtful Grammar, punctuation and spelling presentation of findings, etc.) are correct. There are citations and references to the source material(s). 4-8 pages total Student(s) include all aspects of report requirements. Research & Background Student(s) are diligent in doing 5 research and providing background on the business. Content and Summary Students have identified and 15 summarized key aspects of customer service practices in their selected business. Verbal presentation 5 1. Verbal: Sharing the assignment summary with classmates