TASK

Prepare a simplified research report, including a short literature summary and a basic research proposal.$$

CASE STUDY:$$

Background

XYZ Retail decided to implement an Enterprise Resource Planning $($ERP$)$ system to

improve inventory and sales tracking. However, employees resisted the change.

Problem Statement

Despite the ERP system$$s benefits, employees were reluctant to use it$,$ fearing job

disruptions and increased workload.

Challenges Faced by the Company

$1.$ Fear of Change $$ Employees preferred the old manual system.

$2.$ Lack of Training $$ Staff found the ERP system difficult to understand.

$3.$ Low Management Engagement $$ Leaders failed to communicate the benefits of

the new system.

Proposed Solutions

$1.$ Providing Hands$-$on Training for Employees

$-$ Conducting workshops and real$-$time simulations to ease the transition.

$-$ Offering step$-$by$-$step guides for daily tasks.

$2.$ Gradual Implementation Instead of an Immediate Shift

$-$ Running the new system alongside the old one temporarily.

$-$ Allowing employees to familiarise themselves before full migration.

$3.$ Gaining Leadership Support for Change Management

$-$ Encouraging managers to actively support and promote the new system.

$-$ Recognising and rewarding employees who adapt quickly.

Description

$1.$ Conduct a brief literature review based using at least $5$ academic sources that are directly related to the case study

$2.$ Develop a concise research outline addressing resistance to ERP implementation.

Summarise key insights from academic sources, identify gaps, and recommend a simple research approach.

INSTRUCTIONS

Conduct scholarly research and include appropriate references. Use at least five $(5)$ credible sources published within the last seven years, including journal articles, books, and conference papers. You may cite additional papers in the Introduction Section. References must be presented as in$-$text citations and in a bibliography format. Avoid using Wikipedia or similar sources.

The report should be well$-$structured and organised. It should include the following details:

$1.$ Introducing the Problem: Begin by clearly stating the IT problem faced by the company indicated in the case study. Provide a concise overview of the problem and its significance for this problem.$$

$2.$ Literature Review: Summarise key contributions, methods, and findings from $5$ academic sources. Group similar findings into themes $($e$.$g$.,$Key Challenges$$ or $$Common Methods$).$

$3.$ Research Outline: State a clear research problem inspired by your summary. Include the followings items:$$

a$)$ Research Objectives: Clearly outline the specific goals your research seeks to accomplish, ensuring alignment with the identified research gap.$$

b$)$ Research Questions or Hypotheses: Formulate concise questions or hypotheses.

c$)$ Methodology: Identify and justify the research method $($qualitative$,$ quantitive, or mixed$).$

d$)$ Data Collection: Briefly describe how data will be gathered $($e$.$g$.,$ surveys, interviews$).$

e$)$ Expected Outcomes: State potential results and their significance.