Task:

The following assignment is an individual task.

Questions and tasks:

o Case Study 1 KAPPA Ltd Performance in Operations and Production Process Types

A brief explanation of the 5 Performance Objectives of Operations. Remember to include the references of the data and relevant information that you decide to mention. (Knowledge and Understanding)

A polar diagram to graphically represent the Performance Ratios of Cost, Speed, Dependability, Flexibility and Quality for: KAPPA Ltd., the Competitors (all 3), the Customer Expectations. Remember that, to compare the performance of the different companies and the Customer Expectations, a single Polar Diagram must be developed.(Application)

Define the 5 Production Process Types (Operation Processes) for product manufacturing. Remember to include the references of the data and relevant information that you decide to mention. According to the performance results, what type of Production Process Type is KAPPA Ltd utilizing?

In what factors is the company performing above and below customers expectations and its competitors? (You must calculate an average for the competitors). What recommendations would you do to your CEO based in this information?

o Case Study 2 Alpha Industries, Ltd Inventory Turnover Ratio and Material Handling Performanceand Strategy

Definition the Inventory Turnover Ratio (ITR). Calculate the Inventory Turnover Ratio (ITR) for each month (January, February, and March) for all the competitors and for Alpha Industries, Ltd. Remember to include the references of the data and relevant information that you decide to mention. Also, remember to show all your calculations.

Analyze the performance of Alpha Industries, Ltd. and its competitors. Is the company performing worst or better than its competitors each month? (You will need to find an average ITR of the competitors each month). What competitor has the best trend in terms of its monthly ITR? Is the trend in terms of monthly ITR good or bad for Alpha Industries, Ltd.? Remember to include the references of the data and relevant information to justify your arguments and analysis.

Propose a new Material Handling Strategy for Alpha Industries, Ltd. What should be the objectives of the new Material Handling Strategy? Based on those strategic objectives and the information stated in Case Study 2, what would you consider are the 5 most important principles for material handling? Remember to include the references of the data and relevant information to justify your arguments and analysis.