Taxman is a multinational software organization that creates and sells AI-based solutions for various industries. Taxman is a strong brand fo innovation and customer experience and has shown incremental growth in the past few years. However, the company is witnessing critical challenges in attracting, developing, and retaining its talent, especially in the highly competitive and dynamic IT sector. Some of the issues that Taxmax is experiencing are a high turnover rate, skill asymmetry, and an outdated performance management system. To address these issues the company's senior management decided to implement a new talent management strategy.

a. As a senior director - HR designed the new talent management strategy grounded in an engagement model to address the above concern