Question: TB MC Qu . 0 8 - 0 2 SERVQUAL measures which dimension of . . . SERVQUAL measures which dimension of service quality? Multiple

TB MC Qu.08-02 SERVQUAL measures which dimension of...
SERVQUAL measures which dimension of service quality?
Multiple Choice
reliability, tangibles, assurance, empathy, and conformance quality
performance quality, tangibles, responsiveness, reliability, and assurance
responsiveness, tangibles, empathy, assurance, and reliability
reliability, tangibles, responsiveness, empathy, and conformance quality

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