Question: TB TF Qu . 0 4 - 0 2 While describing a complex machine... While describing a complex machine to a customer, Tiana notices that

TB TF Qu

. 04 - 02

While describing a complex machine...

While describing a complex machine to a customer, Tiana notices that the customer looks puzzled. She asks the customer what part of the presentation needs further explanation. The customer replies, "I would like to know more about how the machine can help me save on electricity bills." Tiana then provides the requested details. This scenario best illustrates twoway communication.

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