TEAM COMMITMENT AND ORGANIZATIONAL MISSION Preview the student activity page before the session and note the main topics and ideas. Use the activity page to take notes and record ideas during the session. Be sure to save the document with a logical file name in your personal workspace so you can refer to it later. Discuss: Commitment Through Win-Win Strategies 1) What affects commitment? 2) What are the steps in the conflict resolution process? FINDING A WIN-WIN SOLUTION Use the conflict resolution process to write a win-win solution for the scenario. You work three nights a week at an online shopping network warehouse, completing packaging and shipping customer orders. Another employee wants to take time off on Saturday. He says to you, "Since you're only part time, you can cover for me on Saturday, right?" You don't want to work on Saturday. And besides, who does he think he is, assuming you should work for him because you're "only" part time? What do you do? 1) What is the conflict? 2) What are the areas of agreement and disagreement? 3) What are some win-win solutions? 4) How can you reach an agreement on how to move forward? 5) How will you know if the suggested agreement works? 6) What are some strategies for building team commitment