Team Implementation. Chapter 7 McLean textbook

Process Implementation. Chapter 8 McLean textbook

Global Implementation. Chapter 9 McLean textbook

Organization Development: Principles, Processes, Performance

Gary N. Mclean

Title: Organization Development

Author: Gary N. Mclean

Copyright 2006 by Gary N. McLean

Please reflect, elaborate, and answer the questions at the bottom of the 3 chapters which are chapters 7, 8 and 9

chapter 8 questions:

QUESTIONS FOR DISCUSSION OR SELF-REFLECTION

1. Why do you think it is important for an organization to be concerned about continuous improvement in its processes?

There is no consensus in the value of determining best practices. Do you think best practices obtained in other organizations is of value or not? Why?

If you were going to benchmark your company or your school with another, what process might you consider using? What steps would you follow, and what would be required on your part?

What are the ethical questions that might need to be considered in conducting a benchmarking project?

All of the processes that have been discussed in this chapter have, at one time or another, been treated as a fad rather than a core business process. What constitutes a fad? Why do you think businesses treat these processes as fads rather than embedding them in their cultures?

A sociotechnical systems approach requires that the organization pay attention to both the people and the technology side of an organization. How well do you think the processes discussed in this chapter meet this criterion?

chapter 9 questions:

Is the list you made of positive experiences in your selected organization while reading this chapter longer than the negative experiences, or vice versa? What is there about that organization that leads to this outcome?

Which definition of OD do you prefer? Why?

Do you think it makes a difference if OD is viewed as a standalone field or as a subset of another field? Why?

Describe an example of change in an organization that does not follow OD principles. What is it about that example that is not consistent with OD principles?

Pick an organization of which you are a member. Would you rather work with an internal or an external OD consultant? Why?

From your perspective, is it important to have recognized credentials for OD consultants? Why?

Why do you think there are so few credentialing organizations? Why is the existing credentialing process not more rigorous?

Why do you think that appreciative inquiry consultants might have a difficult time in selling the concept to clients? What arguments might be used to make the concept acceptable?

How do you think the OD Principles of Practice would influence how an OD consultant does his or her job? Discuss whether you believe that following the OD Principles of Practice statement will add business value to an organization.