technology and information management

6 X 1 a b The internet transformed our world in two fundamental ways! Which of these is NOT one of those ways? Place a 'X' against your response Through search, it has made information easily available It has given those with access to the internet the opportunity to interact easily with others It has given those with access to the internet the opportunity to interact with companies and brands It has made our society much more friendly and easy to get along with CA d 7 H Limitations of the mobile phone-as much as the mobile phone has a number of unique benefits, it does come with its own challenges. Which of these is NOT a limitation/ challenge? Place a 'X' against your response The mobile phone is small. This makes navigation of the mobile Web with the small a 1211 14 b screen a challenge There are several operating systems and browsers that are used by mobile phones There is a lot of competition between the top three (3) brands These devices are for the most part underused C 8 1 Customer Relationship Management: If anything, the Internet and the www have highlighted the importance of a customer-focussed approach to business and marketing. Which of these are ways in which they (the Internet and the world wide web) have done this? Place a 'X' against your response The customer's voice is now being heard in blogs, forums, and other forms of social media. Consumers now spend a lot of time of their devices It is now easier for consumers to connect with one another, although virtually, to share experiences with services and products The brand of device that one is using makes all the difference b C d X 9 1 a Talking to customers - it is amazing how much technology has changed the ways we, as well as organization communicate with one another. Which of these is NOT one of those ways? Place a 'X' against your response E-Mail and mobile phones Letters and brochures Call centers Instant Messengers and Chat Rooms b d X 1 10 e Marketing strategy: The internethas changed the types of products that can be sold, and has changed the market for products in terms of geography. Which of these are the types of markets that exist today? Place a X against your response # 1 10 eMarketing strategy: The internet has changed the types of products that can be sold, and has changed the market for products in terms of geography. Which of these are the types of markets that exist today? Place a 'X" against your response B2B and B2C b C2B and C2C None of the above d All of the above a # 1 11 Building the Web site - which of these is NOT a choice for building and maintaining Web sites? Place a 'X' against your choice a The Costing decision b The Development decision C The Hosting decision d Web Site budgets 12 X 1 1 a The Global Environment: The global business drivers can be divided into two (2) groups: Which of the following comprises these two (2) groups? Place a 'X' against your response General Cultural factors Global culture factors Specific Business factors Particularism factors b C d