Question: TechPro Solutions is a mid-sized information technology services company with 350 employees across three locations in the Midwest. The company provides cloud computing, software development,

TechPro Solutions is a mid-sized information technology services company with 350 employees across three locations in the Midwest. The company provides cloud computing, software development, and IT support services. Over the last five years, TechPro has grown rapidly due to contracts with state and local governments.While the company is financially stable, it faces rising turnoverespecially among software developers and project managers, who are highly sought after in the job market. Exit interviews reveal that compensation and benefits are major factors in employees decisions to leave. Base Pay: Salaries benchmarked to industry averages but not in the top quartile.Health Insurance: Offered to employees and their families; employees cover 25% of the premium.Retirement: 401(k) with a 2% employer match.Paid Time Off (PTO): 10 vacation days, 5 sick days, 7 paid holidays.Bonuses: Annual performance-based bonus, typically 57% of salary.Other Benefits: Limited flexible work arrangements (most employees must be on-site three days per week). Over the past year:Turnover increased to 18%, compared to an industry average of 12%.Recruiting costs rose by 25% due to constant backfilling of key roles.Employee satisfaction surveys show that only 55% of employees feel satisfied with their pay and benefits.Competing firms in the area offer more flexible remote work, higher 401(k) matches (up to 6%), and student loan repayment assistance.The HR director has been tasked with redesigning the compensation and benefits package to improve retention, remain competitive, and stay within a reasonable budget. If you were the HR director, what changes would you recommend to make TechPro more competitive while staying cost-effective?

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!