Question: Telemarketers often follow a pre - written script when interviewing customers. A manager of a major telemarketing company would like to compare the effectiveness of

Telemarketers often follow a pre-written script when interviewing customers. A manager of a major telemarketing company would like to compare the effectiveness of three different sales scripts, Script A, Script B, and Script C.
An investigator performed an experiment in which 32 telemarketing trainees were randomly assigned to three groups: the first consisting of 11 trainees, the second 12 trainees, and the third 9 trainees. Trainees in the first group were trained to market their products using Script A, trainees in the second group were trained to use Script B, and trainees in the third group were trained to use Script C. After training, each trainees sales amount over a one-week period was recorded.

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