Terri took her husband's dinner jacket and her green silk dress to Anne Cleaners dry-cleaners, a firm her family used whenever they had cleaning to be done. As in the past, she was handed a docket and, as usual, she placed it in her purse without reading it. When she called to collect the clothing she found the dinner jacket missing and her dress badly stained. One of the assistants recalled handing the dinner jacket to a customer who had apparently lost his docket but who was able to identify the jacket when allowed to sort through the rack.  No explanation was forthcoming about the stain. When Terri demanded compensation she was referred to a clause on the docket which read: "We will not be liable for any loss of or damage to clothing left for cleaning howsoever such loss or damage may be caused." The manager also pointed out that the same words were printed on a large sign at the entrance of the shop. The sign had obviously been there for some time. Terri protested that she had never read either the docket or the sign.Terri wants to sue for the loss of the jacket and the damage caused to her dress.

 i. Would your answer be different if there was no large sign at the entrance of the shop?

ii. What if Terri had never been to Anne Cleaners before and there was no large sign at the entrance of the shop?

Answer rating: 100% (QA)

i If there was no large sign at the entrance of the shop stating the clause about the cleaners not b... View the full answer