Test $1$ study guideChapter $1$Business drivers of information systems $($study in detail$)$Information system definitionData vs$.$ information $($definition and example for each one$)$Information literacy and computer literacyManagement information system $($MIS$)$Components of information systemInformation system activities $($definition and example for each$)$Chapter $2$Business process $($definition and example$)$How information technology enhances business processesManagement level in a firm and their responsibilities $($ operational management, middle management, senior management$)$Transaction processing systems $($learn in detail$)$Systems for business intelligence : Management information systems, Decision support systems, executive support system $($must know all the details about these systems.$)$Intranets$,$ ExtranetsE$-$Business, E$-$commerce, E$-$GovernmentCollaborationGrowing importance of collaborationBusiness benefits of collaborationBuilding a collaborative culture $,$ Figure $2\mathrm{.}10$Different tools and technologies for collaboration and teamworkEvaluating and selecting collaboration software tools, Figure $2\mathrm{.}11$ Chapter $3$Learn the following topics in detail:Align the IT with business objectivesCompetitive forces modelValue chain modelBenchmarking, Best practicesValue WebSynergies, core competencies, network$-$based strategiesDisruptive technologies, first moversInternet and globalizationTotal quality management $($TQM$)$How information systems improve qualityBusiness process management $($BPM$)$Steps in Business process managementBusiness process reengineering