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For a code of ethics to encourage ethical decision making and behavior in a company, O a. it should revolve around legal factors and not organizational goals and mission O b. it must be communicated only inside the company O c. the management must ensure that the code does not include customers' and shareholders' interests O d. the management must develop practical ethical standards and procedures specific to the company's line of business QUESTION 3 One of the objectives of the motion study conducted by Frank and Lillian Gilbreth was to: O a. increase the number of motions required to complete a task. O b. foster soldiering among workers. O c. extend the duration of time required to complete a task. O d. improve the productivity of workers. QUESTION 4 Which of the following is an objective of ethics training programs for employees? O a. To discourage employees from reporting violations O b. To enforce flexible ethical standards O c. To achieve credibility with employees O d. To delegate the decision-making authority to all employees