Question: Test the theory to determine the cause. Verify full system functionality and if applicable, implement preventive measures. Step 1 Identify the problem. Document findings, actions,

Test the theory to determine the cause.
Verify full system functionality and if applicable, implement preventive measures.
Step 1
Identify the problem.
Document findings, actions, and outcomes.
Establish a theory of probable cause.
Establish a plan of action to resolve the problem and
Step 3 implement the solution.
Step 4
Step 5
Test the theory to determine the cause. Verify full system functionality

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