Thandi owns a Bakery in Cape Town called Special Moments Bakery. She imports special flours from...

  

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Thandi owns a Bakery in Cape Town called Special Moments Bakery. She imports special flours from Brazil. These ingredients are generally grown in the summer and exports take place in autumn. Thandi must therefore buy in bulk and freeze excess stock to ensure supply all year round. Thandi's sales have recently dropped. A customer survey has revealed that customers find the cakes too expensive. Customers have also complained about the payment equipment being too slow. They suggested Thandi include Zapper as a payment option. To address these concerns, She would like to offer a two for one special hoping to attract more customers and will be introducing zapper to 2 facilitate the payment process. Read the scenario above and answer the following: Q.1.1.1 Identify an example of the Ownership gap and explain how Thandi plans on closing this gap. Identify an example of the Time Gap and explain how Thandi plans on closing this gap. Q.1.1.2 Thandi owns a Bakery in Cape Town called Special Moments Bakery. She imports special flours from Brazil. These ingredients are generally grown in the summer and exports take place in autumn. Thandi must therefore buy in bulk and freeze excess stock to ensure supply all year round. Thandi's sales have recently dropped. A customer survey has revealed that customers find the cakes too expensive. Customers have also complained about the payment equipment being too slow. They suggested Thandi include Zapper as a payment option. To address these concerns, She would like to offer a two for one special hoping to attract more customers and will be introducing zapper to 2 facilitate the payment process. Read the scenario above and answer the following: Q.1.1.1 Identify an example of the Ownership gap and explain how Thandi plans on closing this gap. Identify an example of the Time Gap and explain how Thandi plans on closing this gap. Q.1.1.2

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An example of the Ownership gap in the scenario is Thandis inability to control the high cost of her ... View the full answer