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Waiting Line Models This section of questions deals with waiting line models. A new operations manager is evaluating several different stores and trying to understand the different metrics for individual stores. Enter probabilities as a decimal rather than a percentage. Question 16 (3 points] In the Guelph store, customers arrive at the checkout counter at a rate of 35 customers per hour. The average checkout time is 80 seconds. What is the utilization in this store? Answer to 2 decimal places. Your Answer: Your Answer Question 17 (2 points) In the Kitchener store the utilization is determined to be 0.80. What is the probability that there are zero customers either in line or being served? Answer to 2 decimal places. Your Answer: Your Answer Question 18 (3 points] The utilization at the Windsor store is estimated to be 0.75. What is the probability that there are two or more customers at the checkout counter (either in line or being served]? Answer to two decimal places. Question 19 (3 points] The London store has a utilization of 0.70. What is the probability that there are 1 or 2 customers at the counter (in line or being served)? Answer to 2 decimal places. Your Answer: :] Your Answer Question 20 (3 points] The Mississauga store has customers arrive every 85 seconds and average service rate of 55 customers per hour. What is the average number of customers waiting in line? Answer to 2 decimal places. Your Answer: :] Your Answer Question 21 (3 points] The Hamilton store has an arrival rate of 45. If the store wanted the average time in the system to be 6 minutes, what would the service rate have to be? Answer to one decimal place. Your Answer: :] Your