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21) With reference to the attribution theory, which of the following terms indicates the extent to which an individual displays different behaviors in different situations? A) continuity B) integrity C) stability D) flexibility E) distinctiveness 22) According to the attribution theory, if a behavior scores we tend to attribute it to external causes. A) low on distinctiveness B) high on adaptability C) low on consistency D) high on stability E) low on consensus 23) Wahub always turns in reports with punctuation errors. The reports of the three other employees on the QA report writing team always produce grammatically clean reports. Wahub is about to turn in another report, and his manager has already noticed errors. Wahub demonstrates His sloppy reports can be attributed to cause. A) low distinctiveness, low consensus, and high consistency; internal B) high distinctiveness, low consensus, and high consistency; external C) low distinctiveness, high consensus, and high consistency; internal D) low distinctiveness, low consensus, and high consistency; external E) high distinctiveness, high consensus, and high consistency; internal 24) Janice is late for work each day by about ten minutes. How would the attribution theory describe this behavior? A) It shows consensus. B) It shows similarity. C) It shows reliability. D) It shows consistency. E) It shows distinctiveness. 25) Differences in characteristics like education, ethnicity, regional background, and gender form part of A) individual-level diversity B) organizational-level diversity C) lateral-level diversity D) surface-level diversity E) deep-level diversity