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Question 3 - Puritan-Bennett is a manufacturer of medical test equipment. In the early 1990s, its PB900A spirometer (equipment to measure lung capacity) was rapidly losing market share to a competitor's product, which was simpler and half its price. Puritan-Bennett decided to use Quality Function Deployment to redesign PB900A. It surveyed its customers (pulmonologists, allergists, and nurses) to identify customer needs. A total of 26 customer needs were identified. Here, we will consider a small subset of the customer needs. The following customer needs were most important importance in brackets): product is affordable (150), provides accurate readings (100), eliminates technician (administrator) variability (140), is easy to operate (130), and is sanitary (108). Complete the following relationship matrix by determining the importance score for technical requirements (product specifications). Which technical requirement is the most important? Importance Price Technical requirements (specifications) Accuracy Variability Steps Mouthpiece required Customer requirements Product is affordable Provides accurate reading Eliminate Tech. variability Easy to operate Sanitary Technical Requirements Importance Target Values 2500 Replaceable Strong Medium Weak Question 1 - What are the advantages of designing and developing a product through multifunctional teams versus the sequential designing and development by departments? (3 marks) Question 2 - What are the advantages and disadvantages of standardization? How can an organization overcome the disadvantages of standardization while retaining its advantages to a degree? (3 marks) Question 3 - Puritan-Bennett is a manufacturer of medical test equipment. In the early 1990s, its PB900A spirometer (equipment to measure lung capacity) was rapidly losing market share to a competitor's product, which was simpler and half its price. Puritan Bennett decided to use Quality Function Deployment to redesign PB900A. It surveyed its customers (pulmonologists, allergists, and nurses) to identify customer needs. A total of 26 customer needs were identified. Here, we will consider a small subset of the customer needs. The following customer needs were most important importance in brackets): product is affordable (150). provides accurate readings (100), eliminates technician (administrator) variability (140), is easy to operate (130), and is sanitary (108). Complete the following relationship matrix by determining the importance score for technical requirements (product specifications). Which technical requirement is the most important? Gusto Importance Price chnical requirements (perations Accuracy Variantys Mouthpiece required Provides curate Eliminate Tech variability Easy to per Technical equires Importance Tare Values Medium