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Producing Toys Childs play ? Adapted from: Crane, A., & Matten, D. (2016). Business ethics: managing corporate citizenship and sustainability in the age of globalization. You are the product manager of a confectionery company in the USA that includes small plastic toys with its chocolate sweets. Having met a potential Chinese manufacturer of these toys at a trade fair in Europe, you now visit the company in the north-eastern part of China to finalize a two-year supply contract. Arriving there and talking to the sales manager, you are able to arrange a deal that supplies you with the toys at a third of the cost currently charged by your Portuguese supplier, but with equivalent quality and supply arrangements. In order to check the reliability of the manufacturing process, you ask the manager to show around the place. You are surprised to find out that there is no real workshop on the premises. Rather, the production process is organized such that at 6 am, about 30 men line up at the companys gate, load large boxes with toy components on their little carts or motor-scooters and the material to their homes. Your prospective supplier then takes you to one of these places where you see a large family sitting in a garage-like barn assembling the toys. Not only are the mother and father doing the job but also the couples six children, aged 5 to 14, who are working busily and from what you see, very cheerfully together with the parents, while the grandmother is looking after the food in an adjacent room. In the evening, at around 8 pm, the days work is done the assembled toys are stored back in the boxes and taken to the workshop of the company, where the men receive their payment for the finished goods. At the end of the week, the toys are shipped to the customers in Europe. As you never come across such a pattern of manufacturing, your Chinese partner explains to you that this is a very common and well-established practice in this part of the country and one which guarantees a good level of quality. Satisfied, you tell the Chinese manager that you will conclude the paperwork once you get back home, and you leave the company offices happy in the knowledge of the cost savings youre going to make, and quietly confident that it will result in a healthy bonus for you at the end of the year. On your way back, while buying some souvenirs for your 5 and 7-year-old nieces at the airport, you suddenly start wondering if you would like to see them growing up the same way as the child workers that you have just employed to make your companys toys.

Question 1) Discuss what management style each of the American and Chinese managers are using and how appropriate do you think that style is in the given context. If you deem one or both of the styles inappropriate, please recommend a replacement clearly indicating your rationale. If you deem the style(s) appropriate, please clearly indicate why

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