The Appliance Warehouse case study is designed to practice your new systems analysis and design skills using a life-like scenario. Appliance Warehouse is facing a big business change and they need you, the new systems analyst, to help them. You have been tasked to help develop a technological solution to both schedule service appointments and integrate with existing systems. As a newly hired analyst, you report to Carlie Davis, the IT Manager, who will guide you through the steps of this project