The Applicants should forward/include:

• a statement addressing the selection criteria. Fllowing specific selection criteria must be addressed by candidates in this context. The nominated position objective and duties contained in this statement of duties must also be used to assist in the interpretation of these selection criteria.

1. Ability in computer systems technical support including desktop PC equipment and associated information technology peripherals, networking equipment, servers and cloud services in technologies relevant to the Department in a Service Desk environment.

2. Conceptual, analytical and problem-solving skills including the ability to identify relevant issues and priorities, make independent decisions and to use initiative when required.

3. Good interpersonal skills including oral and written communication skills, the ability to provide advice on technical issues and deliver skills development in software toolsets with a diverse range of clients.

4. Ability to work constructively under limited supervision with good time management and organisational skills both as an individual and as a member of a multi skilled / multi-site team with an emphasis on providing appropriate advice and solutions in an environment subject to competing priorities and change.

5. Contribute and support the Department's values-based culture of high performance and teamwork within business units and the wider ITS by adopting a collaborative, consultative and cooperative approach, including actively fostering productive partnerships with colleagues, clients and stakeholders to achieve positive results.

6. Demonstrated commitment to a continuous learning and improvement culture where team input, innovation and professional learning opportunities are valued and invested in with the capacity to proactively identify and undertake learning opportunities to extend personal skills and experience.