Question: The article Global Dynamics Rapidly Reshaping Air Cargo Landscape, written by Mpho Rambau, the Acting Group Manager of Traffic Development at ACSA, explores the transformative

The article "Global Dynamics Rapidly Reshaping Air Cargo Landscape," written by Mpho
Rambau, the Acting Group Manager of Traffic Development at ACSA, explores the
transformative impact of digitalisation, AI, blockchain, and automation on the air cargo
industry. These technologies are becoming essential for enhancing operational efficiency and
business strategies. Rambau discusses the challenges and opportunities these global
changes bring, urging air cargo companies to adapt and innovate to remain competitive in a
rapidly evolving market.
In this context, please answer the following questions.
4. TASKS
Task 1: Integration of Digital Technologies with Information Management systems
1.1 Application of Information Management Theory
Apply an appropriate information management theory, for example, Data, Information,
Knowledge, Wisdom (DIKW), to discuss the implementation of digital technologies for tracking
and managing cargo, within the air cargo industry. The application should include industryspecific parameters such as regulatory compliance, security, operational efficiency, customer
satisfaction and real-time responsivenesS. detailed

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