Question: the article Know Your Customers' Job - to - be - Done, Prof. Chistensen and colleagues assert that customers don't simply buy a product: they
the article Know Your Customers' "JobtobeDone," Prof. Chistensen and colleagues assert that customers don't simply buy a product: they hire it to do a job. What is the JobsToBeDone JTBD Theory?
The JTBD theory asserts that customers' needs are constantly changing and it is aimeless to understand why.
The JTBD theory demonstrates that customer demographics, such as age and education degree, are the most relevant variables causing someone to buy a product.
The JTBD theory guides firms on how to identify the real, fundamental tasks that customers are trying to resolve or tackle in their lives.
The JTBD theory shows how companies develop offerings to customers based on assumed buying behaviors.
The JTBD theory suggests that a product's function and its job are essentially the same, which makes the firm to focus on selling existing products
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