Question: The Automated Teller Machine Case Study design example illustrated where what may have started out as a relative straightforward task turned into a methodical study

The Automated Teller Machine Case Study design example illustrated where what may have started out as a relative straightforward task turned into a methodical study of how to improve a user interface to the machines that were not only accepted but embraced by a wide variety of users (i.e. banking customers). True False

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