The case involves a partnership between two consultants. What are the benefits or drawbacks of having two consultants work together in this case? What might be effective practices to ensure that this partnership runs smoothly?

If you were the client, what would be important skills or competencies you would look for when selecting a consultant for this case?

Looking back, was it a good idea to select Chuck to facilitate the assessors intervention and cofacilitate the Monday meeting where you will work toward moving forward toward a resolution to this problem? Explain your position and provide examples from the case to back up your claims.

As you drive through the beautiful rolling hills toward your meeting with Tim and Chuck, you find yourself wondering how todays meeting is going to unfold. Working on this project has been one of the most unique, fascinating, and difficult consulting jobs in which you have ever been involved. However, you have no idea what to expect next. You are aware that Tim and Chuck do not know everything you know and therefore are looking at the issue very differently. Unfortunately, having promised confidentiality, you cannot tell them all that you know, yet you are going to have to figure out a way to move this situation toward an effective and ethical resolution.

QUESTIONS TO ANSWER

1. What are the sources of conflict on this team? Which of the issues are personal or interpersonal versus systemic or organizational?

2. How does the organizations design contribute to the problems that this team is experiencing?

3. If you were to summarize the issues for Neil, how would you present the data back to him? What is Neils role in the conflict?

4. Do you think this team can reconcile this conflict, or has this team reached a point where it is beyond repair?

5. What would you advise Neil to do next to resolve the conflict on this team?