The case: You work for a company named Janus Tech. On March 17, 2020, you closed your premises temporarily for COVID-19. Your cleaning company CLEAN-RS Up, sent you an email offering to do a deep sanitizing clean on your property instead of cleaning your offices every second night. You would pay them the normal fee for March and then cancel future cleaning until you re-opened your offices. You are really upset because they have sent you a bill for monthly cleanings in April, May and June, even though you agreed they would no longer clean the offices. You know they have not sent cleaners since you changed the locks in March. If they send a collection agent to collect money from you, you are going to be really angry. In fact, you just might not hire them again EVERI You have decided to send them a letter explaining the situation and asking them to resolve the problem. Please make sure to suggest an appropriate resolution to the