The company is planning to shift its target market from residential clients to the

larger commercial customers. The business plan provided to you in Part 1 lays out

goals and tasks to make this transition successful and create enough market share

to succeed in this highly competitive market.

You have been instructed a Policy and Procedure (Template 1

Legislation, Financial management including debt collection and managing cash

flow and stakeholders) that will enable the company to operate in accordance with

the business plan (Part 1), including:

Adhering to legal

Meeting requirements of financial backers

Defining strategies for debt collection and contingencies for debtors

Managing cash flow

Defining key performance indicators

Communicating with relevant people

Ensure you incorporate the following in your policies and procedures:

Securing and managing business capital to best enable implementation of the

business plan and to meet requirements of financial backers

Recording and communicating financial procedures to relevant people to

facilitate implementation of the business plan

Regularly monitoring and reporting on financial performance targets, and

analyse data to establish extent to which the financial plan has been met

Part 3 complete the following:

Policy and Procedure (Template 1 Legislation, Financial management

including debt collection and managing cash flow and stakeholders)

Workplace Practical/Simulation Task 2.1 Observation Manage Finances